Privacy and Cookies Policy

Introduction

Welcome to Indabrain Group (“we,” “our,” “us”). Your privacy is important to us. This Privacy and Cookies Policy explains how we collect, use, and protect your personal data when you visit our website, www.indabraingroup.co.uk (the “Website”). It also describes your rights under applicable laws and how you can exercise them.

1. Data Controller

Indabrain Group is the data controller for the personal data collected through this Website. For any questions or concerns about this policy, you can contact us:

• Address: Unit 3, 1st Floor 6-7 St. Mary At Hill, London, UK – EC3R 8EE
• Phone: +44 744 399 13 11
• Email: info@indabraingroup@co.uk

2. Personal Data We Collect

We may collect and process the following categories of personal data:

• Information You Provide:
  • Name, email address, phone number, and company details when you fill out contact forms or request services.
  • Payment details when purchasing services (processed securely via third-party providers).
• Information Collected Automatically:
  • IP address, browser type, operating system, and browsing behavior on our Website.
  • Cookies and similar technologies (see Section 7 for details).
• Third-Party Information:
  • Data provided by external partners or publicly available sources where necessary to deliver our services.

3. How We Use Your Personal Data

We process your personal data for the following purposes:

• To provide and improve our services.
• To respond to inquiries and manage client relationships.
• To process payments and manage transactions.
• To comply with legal and regulatory obligations.
• To personalize and enhance your experience on our Website.
• For marketing purposes, where you have provided consent.

4. Legal Bases for Processing

We rely on the following legal bases for processing your personal data:

• Performance of a Contract: When processing is necessary to fulfill our contractual obligations.
• Consent: When you provide explicit consent, such as for marketing communications.
• Legitimate Interests: For purposes such as fraud prevention and improving Website functionality.
• Legal Obligations: To comply with applicable laws and regulations.

5. Sharing Your Personal Data

We may share your data with:

• Service Providers: Third-party vendors that help us operate our business (e.g., payment processors, IT providers).
• Legal Authorities: When required to comply with legal obligations or defend our rights.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

We will ensure that any third parties processing your data comply with applicable data protection laws.

6. International Data Transfers

If your data is transferred outside the UK or EEA, we will ensure adequate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission.
• Transfers to countries with adequate data protection laws.

7. Cookies and Similar Technologies

What Are Cookies? Cookies are small text files stored on your device to improve your browsing experience. They allow us to:

• Recognize your device.
• Store preferences and settings.
• Analyze Website usage to improve performance.

Types of Cookies We Use:

• Essential Cookies: Required for basic functionality (e.g., security, login).
• Performance Cookies: Collect anonymous data on how users interact with the Website.
• Functionality Cookies: Remember user preferences to enhance experience.
• Targeting Cookies: Track browsing habits for personalized advertising.

Managing Cookies: You can manage or disable cookies via your browser settings. Note that some features of the Website may not function properly without cookies. For detailed instructions, visit www.allaboutcookies.org.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. When data is no longer needed, we securely delete or anonymize it.

9. Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal exceptions).
• Restriction: Request restriction of data processing under certain conditions.
• Data Portability: Receive a copy of your data in a structured, commonly used format.
• Object: Object to data processing based on legitimate interests or direct marketing.
• Withdraw Consent: Withdraw your consent for processing at any time.

To exercise your rights, contact us at [Insert Email Address]. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

10. Security Measures

We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse. These include encryption, secure servers, and regular security audits.

11. Updates to This Policy

We may update this policy from time to time to reflect changes in legal requirements or our practices. The latest version will always be available on this page.

Contact Us If you have any questions about this policy or how we handle your data, please contact us:

• Address: Unit 3, 1st Floor 6-7 St. Mary At Hill, London, UK – EC3R 8EE
• Phone: +44 744 399 13 11
• Email: info@indabraingroup@co.uk

Your privacy is important to us. Thank you for trusting Indabrain Group with your personal data.